Tuesday, January 5, 2010

Windows 7 is a Vista Service Pack

I've been using an HP Touchscreen with Windows 7 on it for a few weeks now and wanted to post some early feedback about usage as compared to XP and Vista.


Headline:  Windows 7 is what Vista should have been.

This really isn't meant to be a compliment.  Windows 7 gets a great deal right what Vista got wrong but it doesn't bring enough new things to the table to be considered a breakaway success.  It feels like a service pack release.

Example 1:  User Account Control.  No user I have ever talked to has asked for User Account Control.  Never.  Its not a user requested feature.  People hated it in Vista and they will hate it (maybe a bit less) in Windows 7.  Its one of the first things I turned off.  My opinion of User Account Control is that it is a very backhanded way to try and secure an operating system with holes all over the place.  Security by annoying your customers is never a plausible way to go.  Software developers please for the love of everything holy pay attention here.  If you buy into the NetPromoter theory and you want real customer advocates, then don't ever develop a feature that your customers didn't ask you for.  Fix the real problem not the symptom.  It is very easy to see through this feature as a small grasp to fix other underlying issues with security.

Example 2:  Multi-tasking is easier and harder.  I am the type of user that has 50+ documents, applications, etc. open on my computer at any one time.  I work best this way as I have a ton of competing priorities all going on at once and it allows me to see what I still need to work on to get things done.  Combine this with the old XP quick launch bar with 20+ shortcuts and 3 monitors and I am a information working machine.  Windows 7 (and Vista to some extent) have taken away some features like the Quick Launch toolbar and replaced them with grouping and other bizarre concepts on the taskbar.  In terms of multi-tasking being better I do like the window preview as you mouse over a taskbar icon and IE8's handy feature to show you all tabs is interesting.  The IE8 thing would be even better if it worked in Chrome and Firefox too.  I've long ago left the world of living in one browser and anyone who works on a consumer website has too.  The harder part here comes from the "pin an application to the taskbar" feature.  This seems like the alternative to the quicklaunch bar but you are forced to use keyboard shortcuts if you want multiple versions of the app at once and the button links are huge.  My 20 XP shortcuts would take 5 times the real estate on Windows 7 to show them all and then I couldn't just click on Excel three times to get three instances of Excel open.  Once you open an app it disappers from the taskbar and is replaced by the running version.  How is that easier to use?

Example 3:  More polish than features.  Using Windows 7 is not a painful experience and the performance is definitely better than Vista.  The best way I can describe the new UI pieces is that it appears to have more polish now that before.  While I like Apple's concept of interface design (on the iPhone), I don't think it gets you a hall pass on functionality.  Most of the stuff I have noticed when using Windows 7 has been "lipstick" features instead of actual user benefitting feature sets.  Maybe I'm wrong on this one and will change my mind.  Regardless I'm not complaining about using a better looking OS just that I might trade some eye candy for more usefull stuff.  I'd love to see what dropped off the backlog to get all the aero stuff done...

I've known many software developers from the Windows team over the years and I have a decent scense for the complexity involved in developing an OS.  I'm waiting for the new OS to come.  This is a service pack to Vista built on the old 2000/XP codebase.  The 2000/XP codebase has been around for decades and I just don't think its worth keeping anymore.  Start from scratch, design only for 64 bit, whatever makes it easier to innovate.  Your competitors are already there.

-Kris

Monday, January 4, 2010

Free eBook

When is the last time you got something good for free?  How about something great?  How about something that changes the way you think about work/life/the pursuit of happiness?

Seth Godin is on my short list of blogs I will always read.  He has worked with a boatload of super smart people to put together a free eBook to kick off the new decade.

I'm halfway through and looking forward to the rest.

Download "What Matters Now" -
http://go.squidoo.com/?id=1120X507259&url=http%3A%2F%2Fsethgodin.typepad.com%2Ffiles%2Fwhat-matters-now-1.pdf

-Kris

Friday, December 11, 2009

Software Maintenance is a Scam

Do not pay any vendor software maintenance.  This is a rediculous practice that does nothing for the consumer and everything for padding profit on the software vendor side.  Do not pay it.   Ever.

Longer post coming on this later.

-Kris

Monday, December 7, 2009

Microsoft SaaS Sucks

My version of Jeff Jarvis' Dell Hell.

My organization has been using a version of Dynamics that is hosted by Microsoft as a pilot for the last 6 months.  The experience has been terrible.

We want to use Dynamics to run our business but Microsoft continues to show they have no concept of what it means to run a service people pay for.

We continue to have 4 hour maintenance windows sometimes weekly but at a minimum twice a month!  These windows happen in our core operating time frames of 6pm - 10pm that cause us REAL DOWNTIME and no one seems to figure out how to change.

I suppose the issue is a bit different than Jeff Jarvis' lemon laptop but frustrating and bad customer experience nonetheless.

Don't buy SaaS from Microsoft.  They have no clue what they are doing.
 

Friday, December 4, 2009

Maintenance

I was reminded today about a quote from someone - something I've seen multiple times and always makes me laugh and nod in agreement every time I read it.

Write your software as if the guy who will come behind you to maintain it is a sociopath who has your home address.

-Kris

Tuesday, December 1, 2009

Mobile Internet Adoption or How are these things related again?




This graph from Morgan Stanley via Paul shows a pretty compelling story for how people have picked up on Mobile internet usage based on the iphone/itouch platform.

I find this interesting for a number of reasons:

1) Mobile internet was around for a decade before the iphone/itouch hit the scene - so its not entirely accurate to make a headline about "mobile internet adoption" and not include the 100+ devices that allowed this to happen prior to Apple catching up to the market.  I don't think I was the only person using a mobile browser before I had an iphone.
2) Its not apples to apples.  In the comparison between Netscape and AOL they are radically different products and offerings.  AOL was a portal much link Compuserve - pay a fee and they will give you internet access AND a portal for Email ("You have mail!") and other social items.  Netscape also had a poor man's version of a portal but they were much more well known for their browser technology.  Netscape Navigator was a window to the web, not an online portal NOR an internet access provider.

I think adoption on the iphone/itouch has been awe-inspiring and maybe this graph is telling us that, but its not accurate and like Rick points out about someone posting an incorrect article we need to make sure readers understand what they are looking at and why its good to question our normal sources from time to time.

-Kris

Quick Link - Evolution of Web Design

If you haven't seen this yet, a fun look back at how things look from a design perspective on the web.  Its a little light on content but still fun to browse the pics and listen to the ideas behind what drove design.

http://sixrevisions.com/web_design/the-evolution-of-web-design/?

-Kris